The Division of Unemployment
Insurance's website and call centers are currently experiencing an
unprecedented volume of users due to COVID-19. This may result in an unusually
long wait time. During this state of emergency, our normal call center hours from
8:00 a.m. to 2:00 p.m, will be extended to 7:30 a.m. to 3:30 p.m. effective
March 19, 2020. To contact a Claim Center, call 410-949-0022.
Who do I contact about the UI Bulk
Claim process?
You may contact the Maryland
Division of Unemployment Insurance (DUI) via e-mail at UI.BulkClaim@Maryland.gov,
or by calling the employer dedicated phone
line at 410-853-1700 between 7:30 a.m. - 3:30 p.m., Monday
through Friday.
How do I provide the required
information to DUI?
After contacting the Bulk Claims Service, DUI will send you the Microsoft Excel Spreadsheet "COVID-19 Bulk Claim Employer Layoff List.". Please complete and return the spreadsheet to UI.BulkClaim@Maryland.gov.
